The short number of the AzeriCard Customer Support Service - 194 is available outside Baku area and from all mobile operators
The customer support service of AzeriCard processing center is available 24 hours a day 7 days a week. To get information about the status of the pension card you can call to 194. Now the short number 194 is also available for pension cardholders living outside Baku area and for all mobile phone users. Pension cardholders living in Baku may call to 194 from city stationary phones (no-charge call). Azercell and Narmobile users should dial directly 194 from their mobile telephones, pension cardholders from other towns and regions of Azerbaijan and users of Bakcell mobile phone operator should dial 012-194. Calls to 194 and 012-194 from mobile phones and from stationary phones outside Baku area are chargeable.